Open Service Management Foundation

ISBN

9781940917207

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$36.00

Author	The Open Service Management Alliance
Format	Paperback
Details	Dimensions:11.0" x 8.5" x 1.5" Status:Active Record Product Type:Individual Title Copyright Year:2018 Number of Pages:300 Illustrated:Yes

This coursebook is for students participating in Open Service Management Foundation 2-day classroom training. It includes every slide the instructor presents, along with notes, and two full sample exams with answers and rationales.