Quest for Excellence Through Globalisation

Geared towards a modern consumer who is value-conscious and well-educated, this guide proposes the adoption of sophisticated practices such as consumer driven operational strategies, the utilization of unique skills, the encouragement of innovations within the firm and the formulation of strategies for cost competitiveness in place of outmoded techniques. Several advanced techniques such as benchmarking, spirit of six-sigma, lean production to ensure customized products accelerating organizational learning, SWOT analysis and establishing a managerial talent pool have been well-elucidated in this book.