Reorganizing for Customer Care in Healthcare

ISBN

9781932634501

Skip to the beginning of the images gallery

$49.95

Author	Farb, Daniel
Format	CD-ROM
Details	Dimensions:5.5" x 4.9" x 0.4" Status:Active Record Product Type:Individual Title Copyright Year:2003 Number of Pages:202 Illustrated:Yes Media Class:CD ROM Carton Qty:30

Includes an overview of basic concepts in administering a customer care programme, evaluating your corporate culture, encouraging your employees, using surveys, and using the Internet.