Knowledge Process Outsourcing: High-impact Technology - What You Need to Know : Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

Knowledge process outsourcing (KPO) is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost. Unlike the outsourcing of manufacturing, this typically involves high-value work carried out by highly skilled staff. KPO firms, in addition to providing expertise in the processes themselves, often make many low level business decisions-typically those that are easily undone if they conflict with higher-level business plans. This book is your ultimate resource for Knowledge Process Outsourcing. Here you will find the most up-to-date information, analysis, background and everything you need to know. In easy to read chapters, with extensive references and links to get you to know all there is to know about Knowledge Process Outsourcing right away, covering: Knowledge process outsourcing, Legal outsourcing, Editorial process outsourcing, Knowledge economy, Offshoring, Instructional capital, Offshoring Research Network, Business process outsourcing, Assessment of goodwill, Bizagi, Bonita Open Solution, BPO security, BPX, Business communication, Business logic, Business Motivation Model, Business Object Model, Business operations, Business pattern, Business process, Business Process Definition Metamodel, Business process management, PNMsoft, Business process mapping, Business Process Modeling Language, Business process reengineering, Business requirements, Captive service, CCU Delivery, Change order, Communication Enabled Business Process, Consumption Maps, Coworking, Demand chain, Direct Store Delivery, Dynamic business process management, Extended Enterprise Modeling Language, Feasibility study, Functional silo, GRCM, A Guide to the Business Analysis Body of Knowledge, Human interaction management, IDS Scheer, International Business Development, Leverage Point Modeling, Market analysis, Methodology Management System, Misuse case, Open door policy (business), Operating agreement, Order processing, Banking BPO Services, Desktop Outsourcing, Information Technology Outsourcing, Business process outsourcing in India, Pegasystems, Process mining, Process ontology, Process-centered design, RACI framework, Real time enterprise, Returns management system, Sales, Sales process engineering, Software ecosystem, Total Security Management, Transformational Outsourcing, Value Process Management, Weak workflow This book explains in-depth the real drivers and workings of Knowledge Process Outsourcing. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Knowledge Process Outsourcing with the objectivity of experienced professionals.