The Twelve-Step Program to Better Business Management

David DesAutels brings some common sense discussion to management approaches. He has outlined twelve steps that should be used in daily reflections and practices. Discussions include: what makes a good leader, rewards and punishments, bias, knowing your limitations, cultural issues, personalities, hiring and interviewing, office romances, picking battles, dealing with employees, and drug addictions. The book is written by someone who has worked his way up the corporate ladder and is still directly involved with company personnel at all levels. You wonat hear words of wisdom from a PhD college professor who may never have experienced real-life company interactions. You wonat hear from a CEO of a fortune 500 company so removed from the bottom of the pyramid he canat locate the mail room. DesAutels talks in simple language that is easily understood and he presents personal examples of what worked and what didnat with recommendations for actions.