Quality and Customer Satisfaction : Tools for Measuring the Customer's Total Experience

ISBN
9781576810590
$17.95
Author Conca, Maria
Format Spiral
Details
  • 7.7" x 11.0" x 0.2"
  • Active Record
  • Individual Title
  • Books
  • 2004
  • 2004/05
  • 128
  • Yes
  • Print