The Professional Trainer : A Comprehensive Guide to Planning, Delivering, and Evaluating Training Programs

Written for anyone with any level of training responsibility--novice trainers, "accidental trainers," and those with years of experience-- The Professional Trainer is a comprehensive, all-in-one guide that covers the entire training process and includes a wealth of practical tools, techniques, and models. Experienced trainer Robert Vaughn provides a step-by-step guide that includes both conceptual background and a host of hands-on tools and exercises. He details how to: Identify and clarify the training needs of the employees and the organization Plan and design training--on-the-job, off-the-job, and online Choose the best training approach, and select media and facilities to support it Deliver the training--and find out if it worked If you are new to training, this book will serve as a complete overview of the process. For experienced trainers, its many practical tools make it an invaluable troubleshooting reference.