Callcenter Management : By the Numbers

ISBN

9781557531124

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$49.95

Author	Anton, Jon
Format	Paperback
Details	Dimensions:10.9" x 8.4" x 0.2" Status:Out of Print Product Type:Individual Title Product Format:Books Copyright Year:2007 Number of Pages:100 Illustrated:Yes Media Class:Print Carton Qty:56

Designed to provide new professional callcenter managers with a methodology for managing their callcenter in an easily understood, step by step manner. Softcover.