Winning with the Customer from Hell : A Survival Guide

ISBN

9781550226300

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$17.95

Author	Belding, Shaun
Format	Paperback
Details	Dimensions:8.1" x 5.4" x 0.6" Status:Active Record Product Type:Individual Title Product Format:Books Copyright Year:2004 Number of Pages:230 Illustrated:Yes Series Volume Number:1 Media Class:Print Carton Qty:54

They yell and shout and try to intimidate. They whine and demand inordinate amounts of time. They push your buttons and raise your blood pressure. Who are they? They're the Customers from Hell. Winning with the Customer from Hell by Shaun Belding offers realistic, practical, and anecdotal solutions to this problem.