Delivering Iot Systems Manageability for Government Risk Mitigation and Provider Competitive Advantage

Managing IoT Systems for Institutions and Cities focuses on the relationship between IoT technology and that of major societal organizations such as cities and universities. These organizations have a duty and obligation to serve, protect, and enhance the lives of the people that live and work within them. As such, one of their obligations is to identify and seek to manage and mitigate risk to their constituencies and organizational structures. Managing IoT Systems for Institutions and Cities covers various aspects of IoT systems and risk mitigation and cybersecurity. Each chapter discusses a particular aspect or phenomena of IoT systems in cities and institutions. This provides some language and conceptual frameworks that serve to facilitate system management and risk mitigation. This shared language about these IoT systems must evolve and do so quickly if we are to successfully manage them and manage and mitigate risk around them. Some chapters propose mitigation steps and actions. These approaches provide a basis for institutions and cities to develop and implement strategic and operational management plans across the IoT system life cycle that includes selection, implementation, and management of IoT systems. Similarly, providers and vendors of IoT systems products and services can garner a deeper understanding of the needs and constraints of their customer and client base. Following an introduction to the IoT systems, Chapter 2 discusses how IoT systems are different from traditional enterprise IT systems within institutions and cities. In Chapter 3, you're provided with criteria for analyzing the success or lack of success of IoT systems implementations. Chapter 4 introduces IoT systems as both systems of systems and sociotechnical systems. The next chapter discusses systems losses at organizational boundaries and how those losses aggregate in resource-constrained environments such as those found in virtually all institutions and cities. These losses, in turn, negatively impact the likelihood of successful implementations. Continuing the discussion, Chapter 6 describes systems manageability in more detail, and the positive impact that strong systems manageability can have mitigating systems losses in resource-constrained environments. Following this, the book covers the critical relationship of the city or institution with IoT systems vendors and providers. Chapter 8 offers templates for planning and implementing IoT systems. The final chapter presents a high-level strategy for selecting, deploying, and managing IoT systems within the institution or city. Book jacket.