Adjusting Adversity : How Claims Pros Conquer Worst Case Scenarios

With wit and humor, you'll learn the pitfalls of claims adjusting and how to handle potentially devastating situations. From bad hires to natural disasters, this step-by-step solutions guide will entertain you while you learn. Some of the topics covered: - Sock It to Me...The Jury Returns with a Runaway Award - Uh-Oh...You're in Default - Dealing with the Psycho-Client from Hell - Surviving Claim Audits and Market Conduct Exams