From Quality to Virtual Corporation an Integrated Approach

Since more and more sophisticated IT tools are being used to manage the data and the business, the Enterprise Resource Planning (ERP) concept is being adopted by many industries. Present day managers need a good grounding not only in the manufacturing technology but also must have an understanding of the IT tools that are used in managing the industry. In From Quality to Virtual Corporation: An Integrated Approach, the author shares his experiences in implementing the principles of Quality Systems in the manufacturing and the software industries.