Trainer Survival Skills : A Download from the 2003 Annual (Volume 1, Training)

This article addresses some frequently faced challenges by trainers: How to deal with negative or ?know-it-all? learners; what to do when you don?t know the answer, when a question or a discussion wanders off topic, or when people are not paying attention; and how to read a group to see if they?re ?getting it.? It also presents a series of presentation and general training tips. A valuable resource of strategies for either novice trainers or those with experience. Contributed by Susan Boyd. Important Information to Review Before Making This Download Purchase Before purchasing a Pfeiffer Download, you will need Adobe® Acrobat® Reader® Software. If you do not already have it installed on your computer, you may download this free software from the Adobe Web site at Adobe.com. All Pfeiffer Downloads that you purchase from this site will come with specific restrictions that allow Pfeiffer to protect the copyrights of its products. Just before completing your purchase, you will be prompted to accept our License Agreement. If you do not accept the parameters of this agreement, your credit card will not be charged and your order will be cancelled.