Managing Performance : Goals, Feedback, Coaching, Recognition

This text shows how managers can make improvements in the workplace by focusing on four key elements: objectives, coaching, feedback, and recognition. First it will help the manager set clear objectives for themselves and their team. Next it provides a seven-step coaching plan. The managers will learn powerful techniques for giving feedback to reinforce success. Finally the reader will master the art of recognizing and rewarding performance, perhaps the most powerful weapon in the motivational army.