The Customer-Driven Company : Moving from Talk to Action

ISBN
9780201608137
$24.99
Author Whiteley, Richard C.
Format Paperback
Details
  • Active Record
  • Individual Title
  • 320
  • Yes
  • 36
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.