Moments of Truth

ISBN
9780060915803
$17.99
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Author Carlzon, Jan
Format Paperback
Details
  • 20.320
  • 13.492
  • 0.914
  • Active Record
  • Individual Title
  • Books
  • Reprint
  • 1989
  • 160
  • Yes
  • Print
  • 34
  • HE9860.S28C37 1989