The BizRate.com Guide : The Best of Online Shopping, 2001

With content and ratings derived from the experiences of thousands of online buyers, The BizRate.com Guide distills a vast amount of information about the best Web sites for online shopping into a friendly, practical format. Three million consumer-satisfaction surveys provide assessments of sites that are organized into categories from Apparel and Accessories to Home and Garden and Travel Reservations.For each best site the book provides a brief profile, an overall satisfaction score, icons showing the categories of products sold, and customer quotes. It also contains an introductory essay and an indexing system showing the top merchants in each category.